In-house Training - Workshop Topics

BDO will deliver these programmes in-house and tailor them to the specific needs of your organisation.

People Management and Leadership

Transitions to Leadership and Management (full day)

Moving into Management for the first time can be daunting. This practical workshop will give new Managers the skills they need to 'step up' to being highly effective in their new role. It will cover the core management skills needed to become a successful Manager and Leader. This workshop is part of BDO's Leadership and development programme which includes pre workshop preparation, a full day workshop plus follow up coaching by internet, phone or email to support implementation of action plans completed during the workshop.

Effective Leadership (full day)

This programme is for experienced managers, supervisors and team leaders who want to further develop their management skills and reinforce their practical knowledge with proven key management concepts and ideas. It will give participants the tools to help bring out the best in themselves and their team. This programme includes pre workshop preparation, a full day workshop plus follow up coaching by internet, phone or email to support implementation of action plans completed during the workshop.

How to do Effective Performance Appraisals (full day)

To achieve results, individuals and teams need to know what is expected of them, and what good performance looks like. Evaluating accomplishment, creating track record for career planning and a basis to develop clear goals and objectives for the future.

How to Manage and Motivate Staff (full day)

Getting the best performance from staff can be hard work, and supervisors and managers need to learn the skills to succeed in this important part of their job. This programme is practical and fun. Here, you will learn proven techniques for managing staff effectively and improving the performance of your team.

How to Effectively Lead a Team (full day)

How to identify, adapt and work with your unique style of leadership. Leadership and techniques will be shared and you will understand the style that suits you and your team.

How to Address Poor Performance (half day)

The issue of poor performance and behaviour can be a challenge. This workshop will focus on helping managers identify poor performance and behaviour in employees and the factors that contribute to it. Participants will be taken through a range of practical action steps to help remedy problems and monitor progress dealing with performance issues in a professional, practical and productive way. This will include following the correct legislative requirements.

How to work with Generational Differences (half day)

A key challenge for today's Managers is addressing the generational change in the work environment. An aging population, new attitudes to work and increasing options for workers, mean that attracting, engaging, motivating and retaining staff is an increasingly difficult challenge for Managers to address. This workshop will provide some helpful tips and tools!

How to Work with Generation Y (half day)

A key challenge in creating successful teams is managing generational differences. Generation Y (those born between 1980-1994) require a unique management approach for best performance results. Find out how at this workshop. Full of practical tips and tools!

How to Work with Difficult People (half day)

This workshop will help you deal with difficult, demanding and 'hard to please' personalities. Whether staff, customers, colleagues or suppliers, learn how to get positive outcomes that work for you. Be assertive and increase your confidence when dealing with these people, understand different working styles and behaviours and how to diffuse conflict while remaining professional under pressure.

Transitions to Management (full day)

Moving into Management for the first time can be daunting. This workshop will give new Managers the skills they needs to 'step up' to being highly effective in their new role. This practical workshop will cover the core management skills needed to become a successful Manager and Leader.

Communications

How to Improve Workplace Communications (full day)

Poor communication stifles performance, costs $$$'s and frustrates management and workers alike. Learn the effective and proven written, spoken and non verbal techniques.

How to Negotiate Successfully (half day)

To negotiate effectively is a valuable business and life skill. At this workshop you will learn how to get the best possible outcomes from your negotiations. Gain some practical tips, tools and techniques to become skilful at preparing for, conducting and closing negotiations. Learn how to build profitable working relationships.

How to Manage Conflict (full day)

Conflict is all around us, but most people try to avoid it because they lack basic conflict management skills. Rather than react to conflict on a purely emotional level, learn to manage disputes and disagreements positively and proactively.

This conflict management training workshop will teach you to recognise the causes of interpersonal conflict. You will also become aware of your emotional triggers to prevent explosive situations. This workshop trains you to learn new strategies of conflict management that will improve your work and personal life.

How to Successfully Write Reports and Proposals (half day)

Writing clearly, effectively and concisely for business is essential to ensure documents are read, understood and generate the desired outcome. At this workshop you will learn how to increase the clarity, impact and professionalism of your reports and proposals.

How to Deliver Memorable Presentations (half day)

Discover how to confidently deliver more dynamic and memorable presentations. Do you experience speaking nerves or dread speaking to groups? At this workshop you will learn to overcome those nerves and plan and create effective presentations in a structured way. You'll receive invaluable resources and templates and become skilled at using proven delivery techniques. Learn how to use your own personal communication style to maximum effect.

Management

Financial Management for Non Accountants (full day)

Practical and in plain English — This programme ensures a working understanding of financial basics, budget preparation and management. Build your confidence in using these essential skills in a supportive environment.

How to have Effective Meetings (half day)

In today's modern business world, the old method of meetings is not as effective as it used to be. With the pace of business accelerating, emails and the internet, and conflicting priorities and distractions, it is difficult to make meetings work in the modern working environment. This programme aims to overcome common problems encountered when making meetings effective. Unfortunately many managers and teams have abandoned the idea of meetings in preference to email and other electronic means of communication. In many circumstances this has proved disastrous for team effectiveness and morale and contributed significantly to people management problems.

How to Manage Time for Results (half day)

Money and success flow from disorganised people to organised people. This half day workshop provides essential skills for your personal organisation and action planning. You will be more successful at your job and in your life if you manage your time more effectively and more decisively.

How to Plan and Manage Budgets and achieve Financial Targets (half day)

Successful managers in organisations of all sizes know where they are going and how they are going to get there. Learning how to set financial goals, and manage budgets to achieve targets are critical skill sets for managers and business owners. This workshop will provide some practical tools and knowledge on how to manage the budget process. Practical and in plain English — budget preparation and management is a key function of most managers today. Learn how to make budgeting not only painless but useful as well!

Contact us for a booklet containing our full list of topics.

View details of our management training courses in the Bay of Plenty region.

"In-house management and business training in the Bay of Plenty, Hawke's Bay and Gisborne"